Last updated: Nov, 2025
At Cuddly Dolls, your trust means everything to us. Just as we craft our dolls with care and intention, we treat your personal information with the same warmth, respect, and protection it deserves. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our site, you agree to the practices described below.
1. Who We Are
Cuddly Dolls is an ecommerce brand dedicated to creating lifelike, heartfelt dolls crafted with artistry and care. Our website (referred to as “we,” “our,” or “us”) operates through WooCommerce and Astra theme, along with trusted analytics and advertising tools that help us improve your experience.
2. Information We Collect
We collect information to help process orders, improve your shopping experience, and provide meaningful, personalized content.
A. Information You Provide
This includes:
- Name
- Email address
- Phone number (if provided)
- Billing and shipping addresses
- Order details
- Messages sent through contact forms or customer support
B. Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- General location data (non-specific)
- Cookies and tracking data
C. Payment Information
Payments are processed securely through third-party gateways (e.g., Stripe, PayPal).
We never store your full payment card details on our servers.
3. Cookies & Tracking Technologies
To ensure a smooth, personalized shopping experience, we use cookies and tracking tools such as:
Google Analytics
Helps us understand website traffic, customer behavior, and ways to improve your experience.
Meta Pixel
Allows us to deliver relevant ads on Facebook and Instagram, and to measure ad performance.
Pinterest Tag
Helps us reach customers on Pinterest and track conversions.
WooCommerce Cookies
Used for cart functionality, checkout, and remembering your preferences.
You may disable cookies in your browser settings, but certain features — like adding items to your cart — may not function properly.
4. How We Use Your Information
Your information is always treated with care. We use it to:
- Process and fulfill orders
- Communicate with you about your purchase
- Offer personalized product recommendations
- Improve website functionality and user experience
- Send marketing emails (only with your consent)
- Deliver tailored ads through Meta, Pinterest, and Google
- Prevent fraud and ensure secure transactions
We never sell your personal information.
5. How We Share Your Information
We only share your information with trusted partners necessary for our operations, including:
- WooCommerce (store operations and order processing)
- Payment processors (secure checkout)
- Shipping carriers
- Email marketing providers
- Analytics and advertising platforms (Google, Meta, Pinterest)
These partners may only use your information as needed to perform services on our behalf.
6. Email & Marketing Communications
We love sharing new launches, heartfelt stories, and special updates — but only if you choose to hear from us.
You can unsubscribe anytime via the link in any email.
7. Protecting Your Information
Just as we craft our dolls with care, we handle your data with the utmost responsibility.
We use secure server technology, encrypted connections (SSL), and access controls to protect your information from unauthorized use, loss, or disclosure.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
- Limit or restrict certain data uses
- Request a copy of your data
To make a request, contact us at:
cuddlydolls2025@gmail.com
9. Children’s Privacy
Our dolls are designed with love for children, but our website is intended for adults making purchases.
We do not knowingly collect personal information from children under 13.
10. International Users
If you access our website from outside the U.S., please note that your information may be processed in the United States, where data protection laws may differ.
11. Third-Party Links
Our site may include links to third-party websites. We are not responsible for their privacy practices or content.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new features, legal requirements, or operational changes. Updates will be posted here with a new “Last Updated” date.
13. Contact Us
For questions, concerns, or requests related to your privacy, we’re here to help:
Email: cuddlydolls2025@gmail.com
Website: www.cuddlydolls.com/contact